Jackpocket is committed to ensuring the lottery does not turn from a game of fun into a financial issue. Jackpocket warns that for some users, gambling of any kind can be a problem. Therefore, we offer the following tools and resources to encourage healthy playing behavior.
Set User Limits
Jackpocket enforces spending and funding limits in order to protect users from abusive play. You have the option to lower these limits. Once you set a new limit, it cannot be edited for seven days. If you wish to adjust your user limits, please contact customer support at [email protected].
If you wish to exclude yourself from play on Jackpocket, you may apply a self-exclusion to your account at any time. A self-exclusion will suspend you from playing on Jackpocket for a specified period. If you wish to be excluded, please contact customer support at [email protected].
Here's how it works:
You decide how long to apply the self exclusion.
We ensure you are no longer able to fund your account or make plays during this specified period.
Any Autoplays currently turned on will be deactivated.
Any winnings from outstanding orders will be given to you.
You will still be able to cash out any remaining credits in your account.
NCPG iCAP Certified
Jackpocket is a member of the National Council on Problem Gambling (NCPG). We’re certified for responsible gaming through NCPG’s assessment program (iCAP). Learn more.
We’re also the winner of NCPG’s 2019 Best Corporate Social Responsibility Award for our commitment to preventing and addressing problem gaming.
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